Privacy Policy

Last updated January 2026. This explains what information Hearth collects and how we protect it.

Overview

Hearth (‘we’, ‘us’) provides therapy and mental wellness services. This policy explains what information we collect, how we use it, and the choices you have.

Information we collect

Contact details you provide (name, email, phone), appointment and billing information, and — with your consent — clinical notes maintained by your treating clinician.

How we use it

To schedule and confirm appointments, process payments, send appointment reminders, and comply with legal and clinical record-keeping requirements.

Sharing your information

We share information only with your insurance provider (for billing, if applicable) and as required by law. We never sell client information.

Your rights

You can request a copy of the information we hold, ask us to correct it, or request deletion where legally permitted. Email privacy@hearththerapy.com to make a request.

Data retention

Administrative records are retained for 7 years per state licensing requirements. Clinical records follow the retention schedule required by your clinician’s licensing board.